●●●●LETTER TO THE EDITOR●●●● Airline refused refund

Airline refused refund

My husband Robert was booked to return from Manila to Sydney on March 20 but Duterte cancelled all flights.

I had no option but to rebook him on the earliest flight on April 15, 2020. (Booking Reference SFWQNZ.) I had to bite the bullet when our prime minister announced that all Australians should go back ASAP. I had no recourse but to buy an expensive ticket from Qantas so he was able to fly out from the Philippines on March 20. I called Cebu Pacific to cancel his booking but they told me that they could not refund or give a travel voucher because the flight was still OK. Robert is now back in Sydney. There is a lot of people in this situation so if you can publish our sentiment. ━ Dr. Mercy Reyes, MD

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Updated: 2020-04-20 — 16:59:06