Truth in Advertising by Dino Crescini

I am not too sure about Truth in Advertising laws in Australia but food authorities should look into the menu pictures of Thai Splendid Restaurant in Rouse Hill NSW and compare it with what they actually serve customers.

It’s fine that this particular dish is described as Tom Yum Fried Rice, (seafood only) but the picture on the menu pad include tomatoes and cucumber, garnished with what looks like celery leaves.

Attracted to what I saw on the menu, I ordered the dish and waited some 20 minutes for them to serve it.

Whoa! There’s no tomato; there’s no cucumber! I asked the girl at the counter: Where’s the tomato and cucumber? She pertly replied: “That’s only in the picture.” Oh? I can’t eat the picture. Then she continued: “We don’t have supply of tomatoes and cucumber.”

Being addicted to Tom Yum flavour, I ate the rice dish anyway — it has already been prepaid as they require when I placed the order.

At Thai Splendid Restaurant, dishes served are not as they advertise in their menu pad. (As of press time, they have added cucumber.)

After my meal, I went back to the counter to ask for a receipt. The girl in front of the cash register reluctantly gave me one but remarked: “You should have asked for the receipt when you placed the order.” I told her, —you should always give a receipt even if the customer doesn’t ask for it. That is required by law.

Updated: 2013-01-02 — 09:18:13