Hotel credit card scam

You arrive at your hotel and check in at the front desk. While checking in, you give the front desk your credit card (for all the charges for your room). You get to your room and settle in. Someone calls the front desk and asks for (example) Room 620 (which happens to be your room).

Your phone rings in your room.. You answer, and the person on the other end says the following, “This is the front desk. After you checked in, we encountered a problem with your credit card information. Please re-read to me your credit card number and verify the last 3 digits on the reverse side of your charge card.”

Without a doubt in mind, you might give the caller your information, since the call seems to have come from the front desk. But actually it is a scam of someone calling from outside the hotel.

They ask for a random room number, then ask for your credit card number, and address information. The caller sounds so professional that you think you are talking with the front desk staff.

If you ever encounter this problem on a trip, tell the caller that you will be down at the front desk to clear up any problems. Then go to the front desk and ask if there was indeed any problem. If there was none, inform the manager of the hotel that someone called to scam you of your credit card information pretending to be a front desk employee. – ?

Updated: 2010-07-09 — 06:04:20